Last updated May 25, 2018
Thank you for visiting and shopping at Emerly’s (https://emerlys.com). Following are the terms and conditions that constitute our Shipping Policy.
Shipping is free on most of the items.
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
Shipment processing time
Orders are shipped out directly from any of our many domestic & international warehouses and we try our best to get you your order as fast as we can. All orders are processed within 2-4 business days and takes around estimated 1-5 weeks for your order to arrive (varies from product to product). Other countries can take an estimated 1-6 weeks (caries form product to product) due to travelling and customs.
Orders are not shipped or delivered on weekends or holidays.
Due to a high volumes of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
The prices displayed on our site are in INR, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Emerly’s (https://emerlys.com) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.